Support
Help with the otomob app and website.
Contact us
Email [email protected]. Include the phone number or email you sign in with, your device and app version, and a link to the listing or chat if your question is about one.
In the app you can also open Menu → Help & Support to email us with your device details filled in.
Report a listing or user
Email [email protected]with the listing link or the user's name and what happened.
Delete your account
In the app, open Menu → Danger zone → Delete account. You are signed out on every device immediately. Your profile, listings and photos are unpublished and then deleted. Favourites, saved searches and notifications are deleted. If you are the only owner of a dealer, that dealer and its listings are unpublished at once. Chats become read-only; messages you already sent stay visible to the other person without your name or photo. Some residual records needed to finish shared jobs or meet legal retention rules are cleaned up automatically afterwards.
If you can no longer sign in, email [email protected] from the address or with the phone number linked to your account.